Intake is often an applicant's first impression of a legal aid organization. We ensure that your intake process is accessible to all applicants, regardless of language, geography, disability or technology barriers. We champion respectful, sensitive, and trauma-informed systems that aid in accurate assessments of applicant eligibility.
A well-designed intake process doesn't just benefit applicants – it also ensures that your system meets the various requirements outlined by your program funders. We take the time to understand your specific intake needs and goals to design a process that is efficient, effective, and complaint.
A finely tuned intake process enables your organization to provide better access to services, align with your internal goals, and reallocate valuable resources to address applicant needs. We can help you create an intake system that meets your organizational priorities.
Partnering with A2J Tech means tapping into a wealth of legal aid expertise garnered from collaborating with various legal aid organizations. We provide thorough process evaluations, practical improvement strategies, and support through the implementation phase for an optimized intake system tailored to your organization.