Protecting Client Information: The Role of Password Managers in Legal Services

January 26, 2023

As cyber-attacks become more common, it is crucial for organizations of all sizes to prioritize their cybersecurity measures. This is especially true in the legal services sector, where lawyers have a responsibility to safeguard the private information of their clients. The American Bar Association (ABA) mandates that attorneys "take reasonable steps to prevent the inadvertent or unauthorized disclosure of, or unauthorized access to, information relevant to the representation of a client" (Rule 1.6: Confidentiality of Information). This means that when utilizing the internet to communicate information about clients, it is the ethical duty of attorneys and non-lawyer assistants to protect that information.  

A legal services organization may incur enormous repercussions as a result of a data breach. Corporate data breaches typically cost $3.8 million, which include the cost of reputational harm to the company as well as potentially losing clients due to exposing their personal data. Weak and recycled passwords are at the center of these cybersecurity risks.

A white person’s hand faced down on a table. A post-it with the word “Password” is on the left side of the hand, while part of another post it with letters and symbols is covered by the hand.

A study by LastPass found that human error accounts for 95% of data breaches, and 91% of people repeat passwords despite understanding that doing so is risky. It’s imperative that law firms make an investment in password management systems to address this problem. When polling legal professionals, 32% said they used a password management application, but this percentage needs to increase in order to truly secure firms and the information of their clients.

How Can Hackers Gain Access to Passwords?

Summary of how hackers can gain access to your passwords.
Summary of how hackers can gain access to your passwords.

Legal firms can avoid these attacks, protect themselves from financial loss, and continue to uphold their regulatory duties by investing in a password manager. Password managers create and store one-of-a-kind passwords and fill in these credentials for you when you need to log into apps or websites. 

The About page section of the 1Password is blurred in the background. In the foreground is a phone screen which is completely covered with the 1Password logo.

At A2J Tech, we use 1Password, a popular password management program with a number of helpful features that assist customers in safely storing and managing their credentials.

Here are some of the benefits of using 1Password as a password manager:

  • Dependable Security: Modern encryption is used by 1Password to safeguard users' passwords and sensitive data. To provide an additional degree of security, the program also supports two-factor authentication.

  • Easy password generation: By generating robust, one-of-a-kind passwords for customers, 1Password can assist users in creating and remembering secure passwords. Strong passwords have a wide range of lengths, numbers, letters, and symbols and are chosen at random. They are also unrelated to widely used terms and phrases because they can easily be hacked.

  • Cross-platform compatibility: 1Password is simple to use on numerous devices because it is available on a number of platforms, including Windows, Mac, iOS, and Android.

  • Convenient and safe storage: 1Password keeps all of a user's passwords in a safe "vault," allowing access, sharing, and management from a single spot.

  • Great customer support: 1Password has a reputation for providing users with excellent customer assistance, with helpful materials and educated employees on hand to aid them with any queries or problems they may have.

Overall, 1Password is a valuable tool for law firms looking to secure their data and protect their clients' private information. It provides dependable security through modern encryption and two-factor authentication, and it makes it simple for users to create strong, unique passwords that are unrelated to commonly used terms and phrases. Even if you don't use 1Password, legal firms can effectively mitigate the risk of cyber-attacks and ensure the safety and confidentiality of client information by creating strong passwords. 

Here are our suggestions:

  • Never include personal information in your passwords.
  • Randomness is a critical factor in password strength.
  • Make all your passwords at least 16 characters long

If you're interested in learning more about how to implement 1Password within your company and how A2J Tech can assist you, get in touch with us.

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