User Research

Why Research Before Design?

Include Your Users

Gathering feedback from users ensures the product is built for their needs and abilities.

Build the Right Product

User research helps us build the right solution the first time. Finding problems and roadblocks early saves time and money later.

Data Driven Decisions

Take the guesswork out of building solutions. With user feedback we ensure our products are useful and usable.

How it Works

Empathize

We start with where your users are, learning what they struggle with before anything is built.

Define

We translate user needs into project recommendations and technical requirements.

Ideate

With user needs and technical requirements in mind, we work together to design a solution.

Prototype

We build a prototype with the needs of your users at the heart of our solution.

Test

No design process is complete without ongoing testing. We bring the prototype back to users to see how it works.

How We Can Help

Projects

We incorporate user research into all of our projects. Whether you are just getting started or working out an issue with an existing product, we start by listening to your users first.

Research

We’ll work with you and your specific goals to plan the research, ask the right questions, and uncover insights. We’ll provide whatever you need to take the next step: raw data, findings and recommendations, or build full-blown mockups and prototypes.