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At A2J, we share a passion for making justice more accessible for people whose legal needs go unmet. Join us.

LegalServer Administrator

Remote
Full-Time/ Part-Time

A2J Tech is looking for an experienced and enthusiastic LegalServer Administrator who is excited about working with clients to create intake, process automation, API integrations, and legal workflows that support great client service delivery. You’ll have the opportunity to work on an interesting portfolio of projects with collaborative and engaged teams actively seeking to improve the way they serve clients and provide access to justice for all.

At A2J Tech, we believe in hiring great people with a dedication to expanding access to justice, a commitment to honing and growing their technical skills, and the ability to work productively in a fully remote environment. We believe in fostering innovation and understanding our clients’ needs to deliver sustainable solutions to their most challenging problems.  

Even if you do not meet all of the criteria, we encourage you to apply anyway. We do not believe in the perfect candidate and would prefer someone with a passion for our mission to someone with many years of experience.

Responsibilities

● Translate client needs and goals into tailored solutions for intake and legal workflow in the clients’ LegalServer or other case management system.

●  Experienced with LegalServer configuration and customization.

●  Knowledgeable about legal aid, intake, and workflows at legal aid organizations.

●  Experienced in defect finding, debugging, root cause analysis, and solution design.

●  Constructive and methodical approach to problem-solving and risk mitigation.

●  Experienced with understanding client goals and needs and translating them into sustainable workflows.

●  Demonstrated ability to configure processes that are efficient, well-structured, maintainable, and easy to understand.

●  Able to create and maintain thorough and easily understandable documentation.

Skills and Qualifications

● Highly proficient with LegalServer configuration and customization.

● Familiar with other case management systems.

● Familiarity with intake workflows, telephone contact centers, and online intake.

● Collaborative approach to problem solving and workflow design.

● Experience working with a cross-functional team.

● Effective communicator and facilitator within a remote environment.

● Passionate about access to justice and client-centric design.

Nice To Have

● Knowledge of Clio, PIKA, and Kemps.

● Experience in business process improvement.

● Experience with process mapping and collaborative workflow design

Perks and Benefits

● Fully remote team - work anywhere in the world with wifi.

● Compensation commensurate with experience.

● Excellent Benefits package for Employees (Medical, Dental, Vision and Life Insurance).

● 401K with employer matching.

● Flexible schedule - work when you want, take the time you need.

● Hourly pay with time and a half for overtime - get paid for the hours you work, take the time that you need.

● Hardware credit - for whatever tools you need to get the job done.

Pay Rate

$60,000 to $80,000

Additional Details

● This is a fully remote team.

● All positions start with a 2 month contract period.

● Please apply with this form detailing your interest in our mission and how your experience and career trajectory aligns with this particular position.

Sounds like a match?

Apply Now

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LegalServer Administrator

A2J Tech is looking for an experienced and enthusiastic LegalServer Administrator who is excited about working with clients to create intake, process automation, API integrations, and legal workflows that support great client service delivery. You’ll have the opportunity to work on an interesting portfolio of projects with collaborative and engaged teams actively seeking to improve the way they serve clients and provide access to justice for all.

At A2J Tech, we believe in hiring great people with a dedication to expanding access to justice, a commitment to honing and growing their technical skills, and the ability to work productively in a fully remote environment. We believe in fostering innovation and understanding our clients’ needs to deliver sustainable solutions to their most challenging problems.  

Even if you do not meet all of the criteria, we encourage you to apply anyway. We do not believe in the perfect candidate and would prefer someone with a passion for our mission to someone with many years of experience.

Responsibilities:

● Translate client needs and goals into tailored solutions for intake and legal workflow in the clients’ LegalServer or other case management system.

●  Experienced with LegalServer configuration and customization.

●  Knowledgeable about legal aid, intake, and workflows at legal aid organizations.

●  Experienced in defect finding, debugging, root cause analysis, and solution design.

●  Constructive and methodical approach to problem-solving and risk mitigation.

●  Experienced with understanding client goals and needs and translating them into sustainable workflows.

●  Demonstrated ability to configure processes that are efficient, well-structured, maintainable, and easy to understand.

●  Able to create and maintain thorough and easily understandable documentation.

Skills & Qualifications:

Nice to Haves:

Perks & Benefits:

● Fully remote team - work anywhere in the world with wifi.

● Compensation commensurate with experience.

● Excellent Benefits package for Employees (Medical, Dental, Vision and Life Insurance).

● 401K with employer matching.

● Flexible schedule - work when you want, take the time you need.

● Hourly pay with time and a half for overtime - get paid for the hours you work, take the time that you need.

● Hardware credit - for whatever tools you need to get the job done.

Pay Rate:

$60,000 to $80,000

Additional Details:

● This is a fully remote team.

● All positions start with a 2 month contract period.

● Please apply with this form detailing your interest in our mission and how your experience and career trajectory aligns with this particular position.

● Knowledge of Clio, PIKA, and Kemps.

● Experience in business process improvement.

● Experience with process mapping and collaborative workflow design

● Highly proficient with LegalServer configuration and customization.

● Familiar with other case management systems.

● Familiarity with intake workflows, telephone contact centers, and online intake.

● Collaborative approach to problem solving and workflow design.

● Experience working with a cross-functional team.

● Effective communicator and facilitator within a remote environment.

● Passionate about access to justice and client-centric design.